Online Channel eBusiness Transformation

SunTrust Bank

Project Description

OVERVIEW

Stabilized and modernized SunTrust’s online channel while improving client service, supporting growth, launching mobile banking, and standardizing delivery governance across identity, payments, portal, call center, and analytics platforms.


KEY HIGHLIGHTS

Online Channel
Modernization
Customer Portal
Stabilization
Mobile Banking
Launch
Secure Messaging
& Payments
Standardized PM
Governance Model

Project Details